We highly respect your privacy at Flowers Vine and its affiliated subsidiaries and divisions, including flowersvine.com. This Privacy Policy outlines how we collect and use your data. We urge you to carefully read and understand this Privacy Policy. By accessing the services provided by flowersvine.com, you agree to the collection and utilization of your data as described in this Privacy Policy.
This Policy does not apply to the practices of entities not managed, owned, or controlled by flowersvine.com, or individuals who are not engaged, employed, or managed by flowersvine.com. This document aims to instil confidence and trust when using our websites, encouraging you to share important information with us. Please note that using our websites implies your consent to the collection of specific data.
Please don’t hesitate to contact us with any questions or concerns regarding your privacy on this website.
Information That May Be Collected From You
Flowersvine.com collects information provided by you during registration and information we gather about you through your use of our services and visits to our website, as well as other websites linked from ours.
It’s important to clarify that flowersvine.com does not collect your Payment Card details (such as credit/debit card number, expiration date, CVV, etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank’s payment gateway website. Here, all necessary transaction details are securely captured on the protected payment page, encrypted with Industrial Strength Cipher, and securely transmitted to your card issuer for authorization. Flowersvine.com never has access to or stores, your complete card account information at any point during the purchase process or afterward.
Collection of Additional Information
We may collect additional information related to your participation in promotions or contests, feedback, or completion of profile forms. We also monitor customer traffic patterns and website usage to improve the services we provide. We collect only the information necessary and relevant to provide you with the services available on the website.
Automatically Collected Information
While you use our website, we may automatically access certain anonymous information from standard usage logs through our web server. This includes but is not limited to:
- Computer-identification information.
- IP address assigned to the computer you’re using.
- The domain server through which you access our service.
- The type of computer and web browser you are using.
Personally Identifiable Information
During transactions on our website, personally identifiable information collected may include:
- First and last name.
- Email addresses.
- Contact details, including phone numbers.
- PIN/ZIP code.
- Demographic profile (such as age, gender, occupation, education, address, and durables owned).
- Personal preferences and interests (like books, movies, music, etc.).
- Your opinions on services, products, and website features.
We may also collect information about:
- The pages you visit/access.
- The links you click on our website.
- The number of times you access the page.
- Items you view, add to your bag or add to your wish list.
When and How We Collect Information
We collect anonymous traffic information when you visit our website. We use this information to contact you about the services you are using on our website and services in which you have expressed interest.
When you purchase a product or service from us, we request certain personally identifiable information from you on our order form to fulfill your requested service, such as billing and shipping information. We are the sole owners of the information collected at different points on our website.
Public Information
We may make chat rooms, forums, instant messenger, message boards, and other services available to you. Please understand that any information disclosed in these areas becomes public information, and we have no control over its use. Exercise caution when disclosing personal information.
If you use a bulletin board or chat room on this website, be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and may result in unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Use of Information
We use your contact information to:
- Improve personalized features on our websites for an enhanced shopping experience.
- Contact you regarding your account/profile matters or other necessary reasons.
- Provide the services you request, such as delivering ordered merchandise.
- Comply with existing laws or policies to preserve social history.
We use anonymous traffic information to:
- Remember you for better and more personalized service.
- Recognize your usage privileges on our website.
- Administer and manage the smooth functioning of our website by diagnosing problems.
- Track your sessions and activities to better understand how people use our website.
Voluntary Disclosure of Information
Supplying personally identifiable information is entirely voluntary. You are not required to register with us to use our websites. However, some services are available only to registered visitors. You may change your interests at any time and opt in or opt out of marketing/promotional/newsletter mailings. Flowersvine.com reserves the right to send certain service-related communications, considered part of your flowersvine.com account, without offering you the option to opt out. You can update your information and change your account settings at any time.
Upon request, we will remove/block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain archived on our servers even after deletion.
Security Procedures
To protect against loss, misuse, and alteration of information under our control, we have appropriate physical, electronic, and managerial procedures in place. Our servers are accessible only to authorized personnel, and your information is shared with respective personnel on a need-to-know basis to complete transactions and provide requested services.
While we make every effort to safeguard the confidentiality of your personally identifiable information, Internet transmissions cannot be made secure. By using this website, you agree that Flowers Vine shall have no liability for the disclosure of your information due to transmission errors or unauthorized acts of third parties.
All information gathered on flowersvine.com is securely stored within our controlled database. The database is stored on servers secured behind a firewall with password-protected access. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted during transmission over the Internet. Additionally, any information you include in postings to the discussion areas is available to anyone with internet access.
